Terms of Service
Last updated: August 19, 2025
1. Introduction
Welcome to Printmatica ("we," "our," or "us"). These Terms of Service ("Terms") govern your use of our custom print design platform and services. By accessing or using our platform, you agree to be bound by these Terms.
If you do not agree with any part of these terms, you may not access or use our services.
2. Account Terms
- You must be at least 18 years old to use our services
- You are responsible for maintaining the security of your account
- You must provide accurate and complete information when creating an account
- You are responsible for all activities that occur under your account
- You must notify us immediately of any unauthorized use of your account
3. Acceptable Use
You agree not to use our services to:
- Upload, create, or distribute content that infringes on intellectual property rights
- Create designs containing hate speech, discriminatory content, or offensive material
- Violate any applicable laws or regulations
- Interfere with or disrupt our services or servers
- Attempt to gain unauthorized access to our systems
- Use our platform for any illegal or unauthorized purpose
4. Intellectual Property
Your Content: You retain ownership of any original content you create using our platform. By using our services, you grant us a limited license to reproduce, display, and distribute your designs solely for the purpose of providing our services.
Our Platform: Printmatica and its original content, features, and functionality are owned by us and are protected by international copyright, trademark, and other intellectual property laws.
Third-Party Content: You are responsible for ensuring you have the right to use any third-party content in your designs.
5. Orders and Payment
- All orders are subject to acceptance and product availability
- Prices are subject to change without notice
- Payment is required at the time of order placement
- We accept major credit cards and other payment methods as displayed
- All sales are final unless otherwise specified in our returns policy
- We reserve the right to refuse or cancel orders at our discretion
6. Production and Shipping
Production Time: Standard production time is 3-5 business days. Rush orders may be available for an additional fee.
Quality Standards: We maintain high quality standards for all printed products. However, slight variations in color, placement, or texture may occur due to the nature of custom printing.
Shipping: Shipping times and costs vary based on location and selected shipping method. See our shipping policy for detailed information.
7. Returns and Refunds
Due to the custom nature of our products, most items cannot be returned unless there is a defect or error on our part. Please see our detailed returns policy for more information.
Refunds will be processed using the original payment method within 5-10 business days of approval.
8. Disclaimers
Our services are provided "as is" without any warranties, express or implied. We do not guarantee that our services will be uninterrupted, error-free, or completely secure.
We are not responsible for any indirect, incidental, or consequential damages arising from your use of our services.
9. Limitation of Liability
Our total liability to you for any claims arising from or related to these Terms or our services shall not exceed the amount you paid us in the 12 months preceding the claim.
10. Modifications to Terms
We reserve the right to modify these Terms at any time. We will notify users of significant changes via email or through our platform. Continued use of our services after changes constitutes acceptance of the new Terms.
11. Termination
We may terminate or suspend your account and access to our services at any time, with or without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.
12. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.
13. Contact Information
If you have any questions about these Terms of Service, please contact us at:
Email: legal@printmatica.com
Phone: (555) 123-PRINT
Address: 123 Print Street, Design District, Los Angeles, CA 90210
These Terms of Service are effective as of August 19, 2025 and will remain in effect until modified or terminated.